Troubleshoot Out Of Office Does Not Work in Exchange 2010 Error

Know How to Fix Out of Office Does Not Work in Exchange 2010

"Few days back, I installed Exchange Server in my system. The process of installation went smooth so I thought the entire process would be easy. But, the moment we started using the server, the problems emerged. It showed Out Of Office Does Not Work in Exchange 2010 Error. When you try to access the files, it returns with an error i.e., you are Out of Office settings cannot be viewed, the server is currently unavailable. Try later."

"After trying to download Offline address book, I receive sync error including the message username@domain.com reported error (0x8004010f): The operation failed. Object cannot be found. Server URL cannot be located.."

Exchange Web Service provides access to the Out of Office Service. In case, the internal or External URL for EWS is incorrect or goes missing, OOF fails and the other services are not working as expected.

Method 1 to Fix Out Of Office Does Not Work in Exchange 2010 Error

The error can repaired using the EMS i.e., Exchange Management Shell, firstly check the URL’s assigned to web service virtual directory using the command:
Get-WebServicesVirtualDirectoryCommand

If you find that the internal or external URL’s are missing or they are not correct, set them right by typing the command in Exchange Console
Set-WebServicesVirtualDirectoryCommand

Get-Web Services Virtual Directory

To check the Exchange Web Services URL’s type and paste the lines mentioned below in EMS.
Get-Webservicesvirtualdirectory | fl identity,internalurl,externalurl

In case the server is correctly configured, command provides results that are similar to following, URLs both in InternalUrl and ExternalUrl Fields.
Identity: Server_name\EWS(Default Web Site)
InternalUrl:
ExternalUrl:

Set-WebServicesVirtualDirectory cmdlet

In case the external URL goes missing, set the following using Set-WebServicesVirtualDirectory command:
Set-WebServicesVirtualDirectory –Identify “Server\EWS (Default Web Site)”- InternalURL- ExternalURL –BasicAuthentication: $true

Verify that the server name is correct by making following code run again:
Get-WebServicesVirtualDirectory | fl identity,internalurl,externalurl

Method 2 to Troubleshoot Out of Office Not Working Issue

The other method is Sending Automatic Reply.
Sometimes, we roam outside the mail message and the people who send us mails need to know that are we available or not. So, this can be done by setting Automatic Replies on Outlook Web Application.
This will helps the users to set Automatic replies in Outlook Web Application.
Note: Users can turn on or modify the automatic replies easily by following certain guidelines.

1. Sign in Outlook Web App in web browser using a URL provided by person who is responsible for mail server in your work place.
2. Provide credentials like Username and Passwords, afterwards click on Sign In.
3. Select Outlook or Mail on the search bar present.
4. If it is not possible, select App Launcher>> and then Outlook.
5. In the search bar, select settings and set Automatic Replies.

Mentioned below is the section using which the users can set up automatic replies easily. Follow the set of instructions listed below and set an automatic reply.

Settings	Description
Do not send Automatic Reply	This option terminates the automatic options
Send Automatic Replies	Turn on Automatic Replies using this option
Send Replies during particular time	Select Check box & set start time, end time to control if automatic reply is sent
Send Reply to a single user in company	Make use of text box and create a message to send to few users
Send Reply to the user outside organization	Use the checkbox to send automatic replies to users not present in a company

The Final Note

From the above mentioned article, it is quite clear that the user is stuck in the problem of Exchange 2010-Out of Office Not Working. The problem is quiet a difficult task to handle but there are some ways that a user can apply to troubleshoot Out Of Office Does Not Work in Exchange 2010 Error. It requires a lot of technical knowledge to deal with. The article serves the users with two methods to resolve the problem which users can get after reading it thoroughly.