Discover Microsoft Exchange ActiveSync Error Codes & Methods to Fix Them

About the Error Codes

The article describes few common error codes related to Exchange ActiveSync problem. Reader will be able to find solutions on resolving Exchange ActiveSync Error Codes.

The feature of ActiveSync in Microsoft Exchange permits users to manage mobile components in an error free way. However, the situation where something goes incorrect leads to error occurrence. Below listed are common errors that occurs when there in some issue in ActiveSync of the Exchange server:

 

• HTTP_500 error
• SMTP problems
• SSL Event ID errors 3031, 3030, and 3029
• Exchange Error 0x80830003

In this blog, we will be discussing all SSL related Exchange ActiveSync error codes. So, lets get started!

SSL Associated ActiveSync Errors

An ActiveSync feature might get permission to operate the virtual directory of the Exchange Server. This virtual environment will be present at the back-end server, which comprises of the user mailboxes for proper access. If there is the need of SSL encryption for the back-end server then, ActiveSync will not be working. When these situation exists, 3 distinct consequences gets flashed in the application log of the server. Based upon the server configuration, users might be receiving one or more following events:

Technique to Resolve Exchange Error Codes

The reliable approach to fix one of the Exchange ActiveSync Error code is to configure the front or back-end server. If this is impossible for you to do then, use measure to edit the Exchange registry.
Well, the workaround is applicable only on the Exchange server 2003. It is obvious that organization must not be having the front-end server installed. The Microsoft experts keenly recommend its clients that they should configure front or back-end of the server because of some security conditions.

Steps to Configure Servers

Follow the steps for the configuration of front-end and back-end servers:

1. Launch IIS Manager and then move towards Web Sites\Default Web Site\Exchange.
2. Select the Exchange virtual directory and right-click on it. Choose All Tasks >> Save Configuration to a File from listed menu. A window gets prompted where you have to name file as ExchangeVDir and click on OK.
3. Right-click on Web Site container and select File >> New >> Web Site.
4. Import a new file with help of the dialog box when you will be receiving an error statement. The line will state that mentioned virtual directory is already available. Therefore, make use of the Alias text box for giving a new name to virtual directory. You can use a name like \Exchange-OMA.
5. Once the newly created virtual directory gets listed, right-click on it and then, click on Properties option. Now you will be able to view a properties sheet of the new virtual directory, which will be generated from IIS Manager.
6. Move towards the tab of Directory Security and under the section of Authentication and Access Control, hit on Edit button. Check that only two check boxes are enables i.e., Basic Authentication and Integrated Windows Authentication.
7. In the section of IP Address and Domain Name Restrictions, hit on OK >> Edit button.
8. Select Denied Access and click on Add button. A window gets prompted where you have to mention the server IP address, which you are configuring.
9. Click on OK and choose Edit in the section of Secure Communications.
10. Make sure that the check box of SSL is not disabled and hit on OK.
11. Click on OK button and terminate the IIS Manager console screen.

Steps to FIX Exchange Error Codes

The above mentioned guides you in configuration of the front-end or back-end server. Now following instructions will be displaying measure on how to edit server registry to fix MS Exchange Error Codes of ActiveSync:

1. Open Registry Editor on your PC and HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MasSync\Parameters.
2. Right-click on Parameter container and then from the main menu, choose New >> String Value.
3. Mention ExchangeVDir text in string value field and continue with resolving SSL related Exchange ActiveSync error codes.
4. When this value gets listed on screen, right-click on it and then, choose Modify option from menu.
5. Click on OK and then, close Registry Editor window.
6. Restart IIS Admin Service by opening Service Control Manager, right-clicking on IIS Admin Service and at last, choose Restart option.

The Bottom Lines

There are unlimited number of error codes that appears in the Exchange server. In this page, we have discussed Exchange ActiveSync Error Codes that are connected with SSL problem.