Resolve Exchange ActiveSync Contacts Not Syncing with Android Error

Know How to Fix Exchange ActiveSync Contacts Not Syncing with Android

"Exchange ActiveSync Contacts not Syncing" are you also getting this error? Let’s find a solution to fix this Exchange 2013/10 error. Nowadays, the main problem that users are dealing with this Exchange Error. This error in which MS Exchange contacts and calendars did not get synchronized, has gathered most of the attention. This error is very frustrating and creates oceans of problems for the users. So, mentioned below are some way out using which the Error can be resolved.

User Query

Before going to the solutions, let us go through this user query to make this point more clear.

"Hello Peers! Since few days, there is a problem in my Samsung Phone that it is not performing Exchange 2013 ActiveSync Contacts Not Syncing. Actually, I have two accounts on my phone, one of them is Gmail and the other one is Exchange. I checked all the settings for my account and the contacts are currently marked to be synchronized. But, the problem is still the same. All leads shall be appreciated! Thanks in Advance."

Ways to Fix Exchange ActiveSync Contacts not Syncing Error

Keeping Exchange contacts not syncing with Android error in mind, lets troubleshoot to sync MS Exchange contacts on your Android smart phones.

1. Correct Account Type

Many times, there occurs a major problem when the users have set their mailing account of the company on the phone as POP or IMAP account. When the process is completed, all the contacts can be synchronized. After the users have set up an account in an Android, but it completely depends on the type of Android device. For instance, if we take example of three top-most brands like Samsung, HTC, and Motorola, they have different account type and named like something mentioned below:
HTC: Exchange ActiveSync
Motorola: Corporate Account
Samsung: Exchange ActiveSync
While synchronizing the Exchange Server with any other account, firstly delete the previous account and make it again.
Note: But for this, the users need to be sure that synchronization is set.

2. Set Synchronization of an Account

While setting up an account and enable the contacts, the users need to follow the steps mentioned below:

1. Firstly open Settings.
2. Hit on Accounts and Synchronization.
3. Select the MS Exchange Account.
4. Make sure that the accounts are checked in data and synchronization settings.
5. Click on Sync Option now.

If both the parameters are set, and still then contacts are not properly synchronized, follow the steps mentioned below:

1. Unset Both.
2. Hit Synchronization tab.
3. Set Both the Accounts.
4. Opt for Synchronization Now.

If still the process does not work, then the users need to make sure whether then Exchange Contacts are previewed or not.

3. Preview Contacts

Once all the processes are complete, the users should make sure whether Exchange Address Books are previewed. So, the users need to follow below mentioned steps for performing the same.

1. First of all Open Contacts Application.
2. Hit on the Menu button.
3. Scroll Down & then Select Address Books to Preview.
4. Finally, choose Exchange Account.

The users can opt out for the MS Exchange Contact and if they are displayed then go back and choose all the contacts and check whether they still look the same.

These methods will surely resolve this error of Exchange 2010 contacts not syncing with Android.

The Final Summation

From the above write-up, users will be aware of the "Exchange ActiveSync Contacts Not Syncing Error". The article solely declares that the methods mentioned above for Exchange 2013/2010 are up to the best knowledge and can resolve all the problems. But, the users need to perform the same as mentioned above to fix the issue when Exchange contacts not syncing with Android.